Room Shop Reviews

Room Shop has an overall rating of 4.4 based on 21 reviews. Customer feedback on Room Shop is mixed.

4.4/5.0

21 reviews

5 Stars

15

4 Stars

0

3 Stars

3

2 Stars

2

1 Star

0

All Room Shop Reviews (21)
johnchan7120
May 30, 2026
"Chair was exactly as described"
I ordered a chair from Room Shop and, it showed up looking just like the photos and details on the site. I was kind of expecting some weird issue and an apology email to follow, but there were no surprises at all. Happy with it.
audreysarvis1154
May 24, 2026
"Looks just like the pictures"
It showed up looking exactly like the photos, which was a relief because I didn’t want to deal with returns. The color matched, and the material felt just like it was described. Straightforward, no surprises
Franklin.diaz
May 21, 2026
"Super easy to put together"
I ordered my shelf from Room Shop and had it put together in about 25 minutes. The instructions were straightforward, and all the screws were actually there, which I always worry about. Weirdly, I remember there was one tiny piece of cardboard stuck between two boards that looked like it was hiding on purpose. Overall though, really happy with it and it looks good in the room
Marjorie_foster82
May 06, 2026
"Delayed, but they eventually handled it"
My order showed up late, which was a lovely little surprise I definitely didn’t need. Customer support wasn’t exactly rushing to reply either, but to be fair, they did finally sort it out. Not the smoothest experience in the world, but I guess it worked out in the end...
Joyce-dohrman
May 02, 2026
"So comfy and honestly such a nice surprise"
I’m really grateful I gave this a try because it’s seriously so comfortable. I’ve been sleeping better since I started using it, and it just makes bedtime feel a lot more relaxing. Definitely happy with it.
Joan_swelgart86
May 02, 2026
"I found a chair I really liked..."
I found a chair I really liked, but once I got to checkout, the shipping fee was just way too high. It’s kind of frustrating because this feels like the same issue every time I consider buying something. I’d probably order more if delivery didn’t add so much to the total, but it just made me back out again.
WOODS
April 15, 2026
"I was getting a little frustrated waiting..."
I was getting a little frustrated waiting for the refund, but then it finally came through and I felt relieved. Not the fastest process, but at least it got sorted in the end.
norbertwilson5201
April 10, 2026
"Still solid after 7 months"
I bought a dresser from Room Shop about 7 months ago, and it’s still holding up really well. My kids pull on the drawers all the time, but because the build feels sturdy, nothing has gotten loose or shaky.

I was a little nervous about ordering furniture online, but the wood and hardware turned out to be good quality. Since it’s been used every day and still has no scratches or wobble, I’m happy with it.
savannah-Marks
March 11, 2026
"Super easy to find what I needed"
The site was really easy to get around. I found what I was looking for in just a couple of clicks, and I liked how the categories were laid out clearly without a bunch of extra clutter.
BROWN
March 11, 2026
"I was kinda surprised but everything I ordered..."
I was kinda surprised but everything I ordered was actually in stock. No weird last minute changes or suprprises, which was nice.
denisegoodell4973
March 09, 2026
"I had a question about my order and..."
I had a question about my order and I was 100% sure I’d be waiting around forever, but roomshop.us surprised me big time. They got back to me really quickly, and their answer was so clear there was basically zero chance of getting confused.
The customer service was genuinely friendly too, which I absolutely noticed. They handled my concern without making me send a million follow-up messages, i’d call it a solid experience without a single doubt
Irene-humphrey
March 09, 2026
"Pretty solid deal, suspiciously good honestly"
I ordered a few things from roomshop.us the prices were better than I expected... almost a little too good, you know? Like either I caught some secret pricing glitch or they don’t want everyone knowing the deals are actually decent. The quality was nice for what I paid, no real complaints there. Shipping was okay too, nothing dramatic. Overall, I feel like I got good value for my money, which these days always makes me wonder what the catch is, but so far I haven’t found one
Tonya_stratton76
March 09, 2026
"Return process took longer than it should have"
I ordered from Room Shop and the return process was more annoying than I expected. I had to wait around for replies, and the instructions weren’t as clear as they could’ve been. I’ve returned stuff with other online furniture/home stores before and it’s usually a bit more straightforward, so this felt clunkier in comparison. It did get sorted out eventually, which I appreciate, but it definitely took longer than I thought it would. Not a terrible experience, just not the smoothest return process.
irene1991
March 04, 2026
"It got here sooner than I was expecting..."
It got here sooner than I was expecting. Delivery was smooth and everything seems totally fine, so yeah, no complaints from me.
CharlesSutton
February 27, 2026
"It was fine, but I felt a bit ignored"
Overall, things went well and I’m mostly happy with it. That said, there were a few moments where I felt kind of ignored, like I had to wait around or follow up to get any attention. Not a terrible experience, just wish the communication had been a little better.
BAKER
February 11, 2026
"I wasn’t totally sure at first, but the..."
I wasn’t totally sure at first, but the size ended up being pretty much what I expected. Fit fine for me...
Jonathon-brumaghim
January 27, 2026
"Box looked rough, but it was okay"
The box showed up beat up and dented, which was kind of annoying at first. I thought the item might be damaged, but nope, it was totally fine inside. So yeah, not great packaging-wise, but I guess it worked out.
RandallGarcia
January 15, 2026
"Honestly, really happy with it"
So I ordered from roomshop.us for the first time, and yeah, I was actually impressed. The quality was better than I expected. The material feels sturdy, not cheap or flimsy, and everything looked the way it did in the photos. I’ve had it for a few weeks now, and it’s still holding up really well. I’d definitely buy from them again.
jerome.Williams
December 31, 2025
"Tracking was easy to follow"
I ordered from Room Shop and the tracking was easy to use. I was going to say I checked it once, but I checked it a few times and could see where my package was. It showed up right when it was supposed to, so yeah, no issues at all. Happy with the whole thing.
darlenebarnett5829
December 09, 2025
"Checkout was smooth"
Not gonna lie, ordering from roomshop.us was easier than I expected. The checkout was simple and didn’t make me keep re-entering info like some websites do. My payment went through quickly, and I got the confirmation email right away. So far, everything’s been good.

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